IST Innuscreen GmbH
D-13125 Berlin

Phone: +49 (0) 30 948933 80
Fax: +49 (0) 30 948933 81


Managing Director
Dr. Timo Hillebrand

Commercial register
VAT ID No. DE 175818658
Charlottenburg Local Court HRB 98026 B
Headquarters Berlin

Copyright Information
© 2021 IST Innuscreen GmbH

Responsible for the content of all pages on is IST Innuscreen GmbH. All rights reserved. The Internet pages and contents at are subject to copyright. Reproductions of any kind only with written permission of IST Innuscreen GmbH.
A liability for the correctness of the publications cannot be taken over despite examination by the members of the company by the managing director. All brand names are usually registered trademarks of the respective companies or organizations.
The publisher is not liable for external Internet pages that can be reached via hyperlinks at and therefore bears no responsibility for their content.

Privacy policy

General notice and mandatory information
Designation of the responsible body
The responsible party for data processing on this website is:
IST Innuscreen GmbH
Dr. Timo Hillebrand
13125 Berlin

The responsible body decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details or similar).

Revocation of your consent to data processing
Some data processing operations are only possible with your express consent. A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority regarding data protection issues is the state data protection commissioner of the federal state in which our company‘s registered office is located. The following link provides a list of data protection officers and their contact details:

Right of data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

Right to information, correction, blocking, deletion
Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, their recipients and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the „https://“ address line of your browser and the lock symbol in the browser line.

Contact possibility via the website
The website of the IST Innuscreen GmbH contains statutory provisions which enable a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or by using a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purposes of processing or contacting the data subject. No disclosure of this personal data to third parties will take place.

When you access our websites, data is automatically collected by sending one or more small files - so-called cookies - to your computer, where they are automatically stored. This collected data cannot be assigned to a specific person. This is namely data such as the Internet browser and operating system used, the domain names of the previously visited websites, the number of visits to our websites, the web pages accessed or the average time spent on them.
We use cookies namely to collect user-related data during visits to our websites or across multiple visits (session management), to store information about the users of our websites based on their usage preferences so that we can show them relevant content in the future (personalization) or to track the behavior of users on the Internet (tracking).
To store preferences and data needed during a visit to the website (session management and personalization), we use first-party cookies, i.e. cookies belonging to the domain displayed in the browser address bar. To track user trends and patterns, we use third-party cookies, i.e. cookies that do not belong to the domain displayed in the browser‘s address bar.
We use the data collected in this way to continuously improve the quality of our services, to evaluate the attractiveness of our websites, and to improve the performance and content of our websites. Collected data from third-party cookies is processed by third-party providers on our behalf. Third-party cookies are used exclusively by our websites and web statistics providers and are not shared with other third parties.
Most browsers support cookies and allow visitors to block them. You can set your browser to reject all cookies or to receive a message when a cookie is sent. However, some features or services on our websites do not work or do not work correctly without cookies.

Links to other websites
Our websites may contain links to websites of other providers, these websites are not subject to this policy. Content of other websites is carefully checked by us before we link to these websites. In doing so, we ensure that we only link to websites that adhere to the same high data protection guidelines as IST Innuscreen GmbH. We are not responsible for the privacy policies or the content of such other websites. If we become aware of any infringements by third party content, we will remove the content or link immediately.

More Information
Here you can find more information about our privacy policy in accordance with the General Data Protection Regulation (GDPR).
Download Datenschutzhinweise GDPR.pdf

Data Protection Officer
We have appointed a data protection officer.
Dr. Elmara Graser
13125 Berlin

Standard terms and conditions

Valid as of October 2021

I. Offers
Our offers are subject to change.

II. Orders

  1. Orders are accepted by us only after written confirmation.
  2. We reserve the property rights and copyrights to all documents such as calculations, drawings, etc. that are transferred to customer in connection with the placement of the order. These documents may not be made accessible to third parties unless we grant the costumer in writing our explicit approval to do so.

III. Supply

  1. Events resulting from force majeur, strikes, lockouts, interruptions of operations, civil unrest, war and other circumstances which are not our responsibility, entitle us to completely or partially postpone execution of the orders or to completely or partially withdraw from the contract, without entitling the purchaser to any claim for damages.
  2. Partial deliveries are permitted.
  3. We do not accept any liability for loss arising from late or incomplete delivery. The provisions set out in Section VI remain unaffected.
  4. Our supply obligations are met when our goods leave the works, the warehouse or are transferred to a haulage company. Currently, the risk transfers to the purchaser. The goods remain the property of the seller until full and final settlement. Until that time, the purchaser holds the goods as the borrower.

IV. Guarantee and liability

  1. Supplies are made as type-conformant saleable goods. Information provided relates to average values for the types. We reserve the right of deviations within the normal tolerances.
  2. Reports of deficiencies and defects must be submitted immediately in writing and must be received by us no later than 14 days after receipt of the goods. Reports of defects that were not immediately discernable despite careful inspection must be received by us no later than 8 days after discovery of the defect, quoting the order date and invoice date.
  3. For a period of 6 months from dispatch, goods supplied by us are guaranteed to be free from defects and to comply with the assured properties. In the event of any discernable and hidden defects or of the absence of assured properties, we guarantee, at our discretion, to deliver replacement, defect-free goods or to take the goods back and refund the purchase price. The products must be sent back to us free of charge.
  4. We do not accept any liability for loss or damage resulting from incorrect or non-compliant use or storage of the products.
  5. Advice on use of the supplied goods in words or in writing or by testing, is provided in accordance with the current state of our knowledge and the knowledge of our producers. This advice does not discharge the user from responsibility for carrying out his own tests of the products supplied by us for their suitability for the intended purposes and procedures. Application use and processing of the products are carried out exclusively in your scope of responsibility. Our producers guarantee the perfect quality of their products in accordance with their own standard terms and conditions of sale and supply.

V. Complaints

  1. The customer must inspect the delivered Goods for freedom from material defects, completeness, and identity with the ordered Goods immediately after arrival and must notify us in writing and in details of any obvious defects for which we assume warranty immediately, but not later than one week after receipt of the Goods. The customer must notify us of hidden defects in writing and in detail immediately after their discovery. Otherwise, the Goods are considered to have been approved by the customer.
  2. Furthermore, it is the responsibility of the customer to do an examination of the delivered goods in terms of proper functioning and to do an immediate complaint of identified deficiencies, prior to the delivery of the final product, in which the customer has incorporated the goods. If the customer fails the examination and / or the immediate complaint, the goods are considered to have been approved by the customer also in this respect.
  3. The terms of this section apply analogously to all other customer complaints, e.g., incorrect or delayed delivery, to high quantity variances, and all other complaints about the conclusion and the execution of the delivery or service in question provided by us.

VI. Limitation of claims for damages

  1. Claims on the basis of the product liability law by the party suffering the loss remain unaffected by these provisions (in particular Section IV subsection 3 of these standard terms and conditions).
  2. Furthermore, the exclusion of supplementary claims for damages within these standard terms and conditions for contractual or non-contractual claims, particularly with regard to Section III subsection 3 and Section IV subsection 3 of these standard terms and conditions, and for claims of compensation for losses not incurred on the delivered item (consequential loss), does not apply in the case of malicious intent or gross negligence.
  3. This restriction of liability also applies to advice and notes on use. To the extent that our liability is limited, the purchaser undertakes to exempt us from any claims by third parties.

VII. Invoicing and payment

  1. The goods are invoiced on the delivery date at the prices valid on that date, plus value added tax. In the event of a price increase, the purchaser is entitled to withdraw from the contract. Any other claims are excluded. The purchaser is not entitled to offset any counterclaims or to validate any withholding rights against purchase price demands.
  2. Discounting and bank charges are at the expense of the purchaser. Payment must be made into one of the accounts listed on the invoice, unless the purchaser pays cash or by credit card.
  3. If payment is not made within the payment term, late payment interest of 1% per month or start of a month is charged.

VIII. Property reservation

  1. The vendor retains ownership of the supplied goods as long as and to the extent that, the vendor retains payment claims against the purchaser arising from the business arrangement with the purchaser.
  2. If the goods subject to our property reservation are sold in normal business transactions of the purchaser without immediate payment, the claim for the counter consideration in the amount of the value of the property or the proportionately owned share in the property transfers to the vendor, irrespective of whether the goods subject to property reservation are sold with or without processing, combination or mixing. No specific act of transfer is required for the claim to take effect. The purchaser is entitled and obliged to collect the claim assigned to the vendor, to the extent that the vendor has not revoked this authorization. On request, the purchaser must immediately inform the vendor in writing of the identity of the party to whom he has sold the goods and what claims accrue to him from the sale.
  3. The purchaser undertakes to immediately notify the vendor, if third parties claim or validate a right to the goods subject to this property reservation.

IX. Separate agreements
Purchase and payment terms of the company placing the order cannot be considered. Deviations from these terms and conditions and any other agreements are valid only after written confirmation by us. Verbal agreements, deviating from the above provisions are not legally binding.

X. Final provisions
If any provision of these terms and conditions of business and supply is or should become invalid, this does not affect the validity of the remaining provisions.

XI. Applicable law
The Law of the Federal Republic of Germany shall apply to the business relations hereinbefore and the entire legal relationship between us and the purchaser to the exclusion of the UN-Convention on Contracts for the International Sale of Goods.
XII. Place of fulfilment and jurisdiction
The place of fulfilment and jurisdiction for the obligations of the purchaser arising from this contract and, if the purchaser is a registered trader, the place of jurisdiction for all legal disputes arising from this contract is Berlin.

© 2022 · IST Innuscreen GmbH